Return Policy

At A Indian Mushroom, customer satisfaction is our top priority, and we strive to ensure that every product delivered meets the highest standards of quality and reliability. We understand that in certain situations, customers may need to request a return or replacement. Our return policy is designed to be simple, transparent, and customer-friendly. Customers are advised to carefully review their order upon delivery and report any issues such as damaged, defective, or incorrect products within 48 hours of receiving the shipment. To initiate a return request, customers must contact our support team with relevant details, including order information and clear images of the product highlighting the issue. Once the request is verified and approved, we will guide the customer through the return or replacement process.

Products eligible for return must be unused, unopened, and in their original packaging with all labels intact. Due to the nature of health and consumable products, we do not accept returns for items that have been opened, used, or tampered with, unless there is a genuine quality issue. Refunds, if applicable, will be processed after the returned product has been received and inspected by our team. The refund amount will be credited through the original mode of payment within a reasonable processing time.

Please note that shipping charges are non-refundable unless the return is due to our error, such as sending an incorrect or defective product. We reserve the right to decline return requests that do not meet our policy conditions. For any assistance, our customer support team is always available to help and ensure a smooth resolution process.